Door Step Banking

Now a Days Banks and Financial Institutions have realized the need for innovative and improved services to gain customer loyalty. It’s the demand of time .It's time to modernize the way your customers reach your bank. Hence how quickly and smoothly the organisation can deliver services to its customers in a highly secured manner at their door step is the main differentiator in the market space. Door Step Banking, Tab Banking or Agency Banking is gaining importance to address the need for greater financial inclusion or Banking through Agent in un-banked areas.

With our comprehensive Door Step Banking Solution, we have an excellent and robust framework to deliver end-to-end services directly to customers and provide them with doorstep services. It is one of the easiest way that helps Banks to reach to larger customer base, reaching to under-served, product availability and risk management. Through tab banking, banks will be able to provide all the necessary banking services including deposits, withdrawals, savings accounts and value added services. It can be used by your Marketing Officers, Direct Selling Agents and Business Correspondents (BC) in the field or in the branch.

Our Doorstep Banking Solution when integrated with the organization’s central server will enable extending services to a customers’ doorstep. SMPAY Doorstep Banking is real time banking extended through handheld / Mobile devices to the customers’ door steps. It brings the potential to extend the branch operations to a large number of individuals in remote areas.

The solution meets the requirements of the industry and vision of introducing “Door Step Banking” and also builds a high level of confidence with customers by enabling the field staff to provide e-statements at the customer door step. Multi level authentication built into the process reduce the likelihood of fraud by the customers or field agents.

SMPAY doorstep banking services includes:
• Mobile ATM/ Teller Module/Pigmy Deposit collections / Financial Inclusion
• Loan Disbursement and Loan Collection Tool for Non Banking Financial Companies
• Field Officer’s Tool for Micro Finance/ Self Help Group (SHG) Operations
• Government Disbursement Schemes

Operation at customer’s door step for the following banking services
• Deposit collection
• Loan Disbursements and collections
• Teller Module operations
• Micro Finance Operations
• Recovery Operations
• Extension Counters
• Utility Bill Payments
• Benefit Disbursements

SMPAY Door Step Banking solution is an empowering tool which will enable the field agents of banks to access and upload information to the central hub in real time. Banks will be able to not only expand their customer base but also provide better services and reduce processing time and effort for various banking processes.